Fujitsu SP 5Y 9x5 5 year(s)

Fujitsu Hardware Support for Fujitsu products

Fujitsu Support Pack and ServiceContract Hardware

Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service.

Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options.

Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.

Features

• Type: On-site
• Service included: Parts and Labour
• Next Business Day (NBD): Yes
• Service time (hours x days): 9x5
• Number of years: 5 year(s)
• On-site support: Yes
• Coverage area: EMEIA
• Compatibility: ETERNUS LT20 S2

Condition: new. When shipped to GB or ROI, all our electronic articles come with a BSI-proven power adaptor fitted by our company. For free! (As long the device comes with a power cable.)